Questions?
We Have Answers!
I Just Bought a 6.0L... What Now?
- What should I do first?
- OK... I reviewed the information... what now?
- I've got the Data Monitor... what's next?
- I've got some specific questions. Can you help?
What does "Bullet Proof" Mean?
- What does "Bullet Proof" really mean?
- What is the origin of a Bullet Proof engine?
- What does it truly mean - a Bullet Proof 6.0L?
- Isn't an EGR delete and Head Studs the way to make a Bullet Proof 6.0?
- So what can I do to ensure that when I buy a diesel truck with a claimed Bullet Proof engine - that it truly has genuine Bullet Proof Diesel parts?
Purchasing from Bullet Proof Diesel
- What sort of payments do you accept?
- Can I buy over the phone or do I have to do it online?
- Do you accept payments from other countries?
- Anything else I need to know about purchasing with a credit card?
- What if I need to return an item after I purchase it?
- Can I register my product online?
Sales Tax and Certificates
- I am out of state, why am I being charged sales tax?
- What is an exemption certificate?
- What is a resale certificate?
- What can I buy with a retail certificate?
- Why didn't you accept my exemption certificate?
- I am a government agency, am I exempt?
- What is the difference between exemption certificate 'validation' and 'verification'?
Core Charges
- What is a CORE charge, anyway?
- How do I get my CORE deposit back?
- Is there a deadline for returning my CORE?
Shipping
- What sort of shipping options do you provide?
- What days does FedEx deliver?
- Do you ship internationally?
- How do I return my old EGR cooler to you?
- What is the order cut-off time for getting my order out today?
- Where are you located and how long will it take to get here?
Do-It-Yourself Installation
- I plan on installing your products myself this weekend. What should I expect? How long will it take?
- Are there any instructions available? Torque Specifications?
- I really want a professional to do this installation, is there one you would recommend?
Bullet Proof Installations
- What is a Level 2?
- Do you have a Level 3?
- What does a Level 2 and Level 3 cost?
- What do you mean by 'extensive test drive' and why?
- What is the lead time? Do I need an appointment?
Professional Installers
- Do you have special pricing for jobbers/shops?
- How do we get our shop featured on BulletProofDiesel.com?
- What is your warranty?
- What is your MAP Policy?
- My customer just wants to replace his EGR cooler only. That's ok, right?
- Do you guys offer any performance-based products?
- How do you handle COREs?
Engine Oil Coolers
- My shop is telling me my EGR cooler is bad and that I also need an engine oil cooler. What is that? Are they telling me the truth?
- Isn't my engine oil cooler just a small cooler mounted at the front of my truck?
- So my engine oil cooler is bad, why?
- So how will replacing my Engine Oil Cooler help my truck?
- Can't I just clean out my old engine oil cooler?
-
I see that you have the BulletProof Engine Oil Cooler on your webpage...
what is that all about? - Why should I go with a BulletProof Engine Oil Cooler over a stock Ford engine oil cooler?
- What are the symptoms of a bad engine oil cooler?
- Wouldn't I have noticed that my Engine Oil Cooler is bad?
- What does the HPOP filter do?
EGR Coolers
- What are the symptoms of a bad EGR cooler?
- I see that there is the round style and the square style, what is the difference?
- I have heard that the round-style is better than the square, is that true?
- Are the round and square coolers interchangeable?
- How can I tell which EGR cooler I need?
- What is an EGR cooler, anyway?
- How is your BulletProof Upgraded EGR cooler better?
- What comes with your EGR cooler?
- Will upgrading my EGR cooler give me more performance?
- How did you all come up with your upgraded EGR cooler?
EGR Deletes
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